Patient-Centric Clinical Admin Assistant

Hospice of the Valleys; Ebbw Vale; In loco; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Hospice of the Valleys is seeking an Administrative Assistant to provide welcoming front-line support to patients and staff at our Ebbw Vale office. The role involves accurate data entry, maintaining patient records, and assisting with diary management and routine correspondence, under supervision by the Clinical Administration Team.

You will work within established SOPs, ensure confidentiality, and contribute to efficient governance and information management for a compassionate hospice service.

Competenze

• Experience in healthcare/hospice administrative environment preferred.
• Demonstrates accuracy and attention to detail in data entry and records management.
• Able to follow established procedures and SOPs with integrity and confidentiality.

Mansioni

• Provide front-line administrative and reception support to patients, families, visitors and staff.
• Input, update and maintain clinical and administrative records in established systems.
• Assist with diary management, meeting administration and routine correspondence.

Conoscenze

Accurate keyboard and data entry

Good written and verbal communication

Organisational skills

Teamwork

Diary/room booking management

Microsoft Office (Word, Excel, Outlook

Formazione

GCSE English and Maths

NVQ Level 2/3 in Business Administration

NVQ Level 3 in Business Administration

ECDL IT qualification

Strumenti

Microsoft Office - Word, Excel, Outlook

Descrizione del lavoro

Hospice of the Valleys is seeking an Administrative Assistant to provide welcoming front-line support to patients and staff at our Ebbw Vale office. The role involves accurate data entry, maintaining patient records, and assisting with diary management and routine correspondence, under supervision by the Clinical Administration Team.

You will work within established SOPs, ensure confidentiality, and contribute to efficient governance and information management for a compassionate hospice service.