Hospice Coordination & Patient Support Administrator

Rennie Grove Peace Hospice Care; Watford; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Rennie Grove Peace Hospice Care is seeking an organised administrative assistant to join the Coordination Centre team in Watford. You will be the first point of contact for patients, families and professionals, providing a kind, knowledgeable response and escalating where appropriate.

You will work with clinical colleagues and support staff to ensure patients receive timely care, and you will ensure data is entered accurately into our clinical systems, upholding confidentiality and acting as

Qualifications

• Provide high quality administrative support within a busy Coordination Centre.
• Demonstrate clear, courteous communication with patients, families and professionals.
• Maintain data integrity and confidentiality in line with policy.

Responsibilities

• Act as first point of contact for patients, families and professionals.
• Provide kind, knowledgeable responses and escalate when needed.
• Collaborate with Coordination Centre and clinical colleagues to ensure timely care.
• Ensure data entry on clinical systems is complete and accurate.
• Serve as a Rennie Grove Peace Hospice Care ambassador.

Skills

Administrative support

Customer service

Data entry

Tools

MS Office

Job description

The Rennie Grove Peace Hospice Care is seeking an organised administrative assistant to join the Coordination Centre team in Watford. You will be the first point of contact for patients, families and professionals, providing a kind, knowledgeable response and escalating where appropriate.

You will work with clinical colleagues and support staff to ensure patients receive timely care, and you will ensure data is entered accurately into our clinical systems, upholding confidentiality and acting as