Administration Support Officer

Powys Teaching Health Board; Wales; On-site; GBP 15,000 - 18,000; Part time

Job summary

Powys Teaching Health Board is seeking an administrative assistant to support community services managers across Mid and South Powys. This part-time role (18.75 hours per week) focuses on clerical tasks, meetings, agendas and minutes, and maintaining confidential records.

The post holder will work independently within a wider team, ensuring accurate documentation and responsive service to staff, service users and external agencies. A professional, proactive approach is essential.

Qualifications

• Excellent organisational and communication skills.
• High degree of confidentiality.
• Ability to prioritise workload effectively.

Responsibilities

• Provide administrative and clerical support to community services managers.
• Manage correspondence and arrange meetings, preparing agendas and minutes.
• Maintain accurate filing systems and records; respond to enquiries from staff and service users.
• Support data management systems including WCCIS and WPAS.

Skills

Organisational skills

Communication skills

Confidentiality

Prioritisation

Education

Administrative experience

Tools

WCCIS

WPAS

Job description

The post holder will provide high-quality administrative and clerical support to the Community services Manager in Mid Powys for 18.75 hours per week, supporting the effective delivery of patient-focused services. Working independently and as part of a wider team, the post holder will undertake a range of administrative duties including managing correspondence, arranging meetings, preparing agendas and minutes, maintaining accurate records and filing systems, and responding to enquiries from staff, service users and external agencies. The role requires excellent organisational and communication skills, a high degree of confidentiality, and the ability to prioritise workload effectively while supporting the smooth operation of community services across the county., The post holder will provide comprehensive administrative and clerical support to the Frailty Service across South Powys, ensuring the smooth and efficient day-to-day operation of the service. Key responsibilities will include managing correspondence and enquiries; organising meetings, appointments and events; preparing agendas and recording accurate minutes; maintaining electronic and paper-based filing systems; monitoring actions and deadlines; processing clinical and administrative documentation; and supporting data management systems, including WCCIS and WPAS.

The post holder will provide high-quality administrative support to managers, communicating effectively with colleagues, and service users. They will be responsible for maintaining strict confidentiality at all times, ensuring compliance with relevant policies and procedures, and contributing to the delivery of safe, effective and patient-centred services through a professional, organised and proactive approach.

Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.