Patient-Centric Clinic Admin & Scheduler

Royal Marsden; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is recruiting an Administrative Assistant/Scheduler/Receptionist for the West Wing Clinical Research Centre. You will provide reception, scheduling and clerical support to ensure a welcoming, efficient patient journey within WWCRC.

Working closely with patients, families and clinical staff, you will coordinate appointments, manage records and handle enquiries in a busy cancer research environment. Experience in healthcare and IT skills are essential.

Qualifications

• Experience in a healthcare environment is desirable.
• Excellent communication and organisational skills are essential.
• Ability to work under pressure in a busy clinical setting.
• Experience with Epic is an advantage.

Responsibilities

• Scheduling a range of treatments and appointments.
• Booking appointments and coordinating calendars.
• Providing a welcoming and efficient reception for patients and visitors.
• Maintaining patient records and handling clerical duties.
• Data collection and supporting clinical staff in administration.

Skills

Reception

Scheduling

Administrative support

Data entry

Education

ELC or Equivalent

NVQ Customer Care

Tools

Epic

Patient Administration System

Job description

The Royal Marsden NHS Foundation Trust is recruiting an Administrative Assistant/Scheduler/Receptionist for the West Wing Clinical Research Centre. You will provide reception, scheduling and clerical support to ensure a welcoming, efficient patient journey within WWCRC.

Working closely with patients, families and clinical staff, you will coordinate appointments, manage records and handle enquiries in a busy cancer research environment. Experience in healthcare and IT skills are essential.