Patient Care Receptionist & Admin Support

The Methodist Church in Britain; Greater London; On-site; GBP 20,000 - 28,000; Full time

Job summary

Riverside Health Centre invites applications for a Bank Receptionist/Administrator to join our reception and administration team. The role covers greeting patients, signposting to the right service, handling queries, supporting the online triage system, updating records, and processing correspondence.

It is fully onsite with no fixed hours, covering annual leave, sickness and staff training. We value strong IT and communication skills, flexibility to cover as needed, and a friendly,

Qualifications

• Good education, including Maths and English.
• Experience in a customer service role.
• Excellent written and verbal communication.
• Strong IT skills and confidence with computer systems.
• Friendly, caring and positive approach toward patients and colleagues.

Responsibilities

• Greet patients and visitors.
• Signpost patients to the appropriate service or clinician.
• Answer queries from patients and external agencies.
• Support patients with the online triage system.
• Update patient records accurately.
• Process electronic and paper correspondence.
• Liaise with patients using various communication methods.

Skills

Excellent communication

Interpersonal skills

IT skills

Customer service orientation

Multitasking

Education

Maths & English

Tools

SystmOne

Job description

Riverside Health Centre invites applications for a Bank Receptionist/Administrator to join our reception and administration team. The role covers greeting patients, signposting to the right service, handling queries, supporting the online triage system, updating records, and processing correspondence.

It is fully onsite with no fixed hours, covering annual leave, sickness and staff training. We value strong IT and communication skills, flexibility to cover as needed, and a friendly,