Clinic Experience Coordinator — Patient Care Lead

Sunblink; Greater London; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Private health insurance

Level 2 Dispensing Assistant Qualification training

Résumé du poste

A healthcare agency is seeking a Clinic Coordinator to manage the reception and patient experience. The ideal candidate should have at least two years of clinical customer-facing experience, excellent communication skills, and strong administrative abilities. Responsibilities include coordinating patient appointments, liaising with clinical staff, and maintaining clinic presentation. The role offers 28 days of holiday, private health insurance, and extensive training including a Level 2 Dispensing Assistant Qualification.

Qualifications

• Minimum 2 years' experience in a clinical customer-facing role.
• Excellent verbal and written communication skills.
• Strong administrative and clerical experience with computers.

Responsabilités

• Meet and greet patients, ensuring their needs are fully met.
• Coordinate and manage complex clinical diaries.
• Act as the initial point of contact for all patients and vendors.
• Manage all patient administration tasks.
• Maintain clinic presentation and assist patients.

Connaissances

Clinical customer-facing experience

Verbal and written communication skills

Administrative and clerical experience

Organisational ability

Time management

Problem-solving skills

Proactiveness

Ability to work under pressure

Formation

Post-secondary education

Outils

Microsoft Word

Microsoft Excel

Database systems

Description du poste

A healthcare agency is seeking a Clinic Coordinator to manage the reception and patient experience. The ideal candidate should have at least two years of clinical customer-facing experience, excellent communication skills, and strong administrative abilities. Responsibilities include coordinating patient appointments, liaising with clinical staff, and maintaining clinic presentation. The role offers 28 days of holiday, private health insurance, and extensive training including a Level 2 Dispensing Assistant Qualification.