Patient Care Coordinator: Admissions & Referrals

Gaona Zambrano; Greater London; Híbrido; GBP 30 000 - 48 000; Tempo integral

Resumo da oferta

Gaona Zambrano seeks a patient coordination specialist to manage admissions, transfers, and discharges in collaboration with healthcare teams. You will guide patients and families, assist with appointments, insurance, and billing inquiries, and ensure seamless care navigation.

The role emphasizes confidentiality, strong communication, and proficiency in EHR systems within a patient-centered environment.

Qualificações

• Bachelor's degree in healthcare administration, business administration, or related field.
• Experience in a healthcare setting, preferably in patient care coordination or customer service.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in medical terminology and EHR systems.

Responsabilidades

• Serve as the primary point of contact for patients and their families, assisting with appointment scheduling, insurance verification, and billing inquiries.
• Coordinate patient admissions, transfers and discharges in collaboration with healthcare providers and administrative staff.
• Ensure timely and appropriate care by coordinating referrals to specialists and ancillary services.
• Provide support to patients in navigating the healthcare system and accessing resources.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.

Conhecimentos

Organizational skills

Multitasking

Communication skills

Interpersonal skills

EHR familiarity

Medical terminology

Formação académica

Bachelor's degree in healthcare administration or related field

Ferramentas

EHR systems

Descrição da oferta de emprego

Gaona Zambrano seeks a patient coordination specialist to manage admissions, transfers, and discharges in collaboration with healthcare teams. You will guide patients and families, assist with appointments, insurance, and billing inquiries, and ensure seamless care navigation.

The role emphasizes confidentiality, strong communication, and proficiency in EHR systems within a patient-centered environment.