Remote Operations Coordinator: Healthcare & Patient Flow

Y-Axis; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Y-Axis is seeking an experienced Operations Coordinator to oversee daily hospital activity, ensuring smooth patient flow from admission to discharge. You will balance competing priorities, coordinate staff and resources, and liaise with clinical and support teams to maintain service quality.

The role requires strong organisation, excellent communication, and the ability to adapt quickly in a busy environment. A collaborative culture and meaningful impact within healthcare are emphasised.

Qualifications

• Experience in a busy operational, coordination, or scheduling environment.
• Experience coordinating people, resources, or workflows.
• Excellent communication and relationship-building skills.
• Outstanding organisation and planning abilities.
• Strong time management and prioritisation skills.
• Desirable: Healthcare, veterinary, clinical, or patient-focused environments.

Responsibilities

• Oversee day-to-day coordination of activities across the hospital, ensuring smooth patient flow from admission through discharge.
• Make confident decisions in a dynamic environment, adapting plans as priorities change and ensuring effective communication between all stakeholders.
• Coordinate the daily flow of patients and procedures across the hospital.
• Support the effective allocation of clinical resources, facilities, and equipment.
• Work collaboratively with clinical, nursing, and support teams to ensure efficient service delivery.
• Assist in coordinating urgent cases and changing priorities throughout the day.
• Act as a key communication link between departments including reception, wards, and specialist teams.
• Ensure colleagues are kept informed of operational plans and schedule changes.
• Support patient admissions, discharges, and client communications.
• Monitor operational effectiveness and identify opportunities for process improvement.
• Maintain a strong focus on patient welfare, safety, and exceptional client service.

Skills

Operations coordination

People coordination

Communication skills

Organisation

Time management

Resilience under pressure

Healthcare experience (desirable)

Job description

Y-Axis is seeking an experienced Operations Coordinator to oversee daily hospital activity, ensuring smooth patient flow from admission to discharge. You will balance competing priorities, coordinate staff and resources, and liaise with clinical and support teams to maintain service quality.

The role requires strong organisation, excellent communication, and the ability to adapt quickly in a busy environment. A collaborative culture and meaningful impact within healthcare are emphasised.