Patient Care Coordinator

Gaona Zambrano; Greater London; Hybrid; GBP 30,000 - 48,000; Full time

Job summary

Gaona Zambrano seeks a patient coordination specialist to manage admissions, transfers, and discharges in collaboration with healthcare teams. You will guide patients and families, assist with appointments, insurance, and billing inquiries, and ensure seamless care navigation.

The role emphasizes confidentiality, strong communication, and proficiency in EHR systems within a patient-centered environment.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field.
• Experience in a healthcare setting, preferably in patient care coordination or customer service.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in medical terminology and EHR systems.

Responsibilities

• Serve as the primary point of contact for patients and their families, assisting with appointment scheduling, insurance verification, and billing inquiries.
• Coordinate patient admissions, transfers and discharges in collaboration with healthcare providers and administrative staff.
• Ensure timely and appropriate care by coordinating referrals to specialists and ancillary services.
• Provide support to patients in navigating the healthcare system and accessing resources.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

EHR familiarity

Medical terminology

Education

Bachelor's degree in healthcare administration or related field

Tools

EHR systems

Job description

Coordinate patient admissions, transfers, and discharges in collaboration with healthcare providers and administrative staff.

500+

Families Saved

97%

28+

Years Experience

Responsibilities:

• Serve as the primary point of contact for patients and their families, assisting with appointment scheduling, insurance verification, and billing inquiries.
• Coordinate patient admissions, transfers, and discharges in collaboration with healthcare providers and administrative staff.
• Ensure that patients receive timely and appropriate care by coordinating referrals to specialists and ancillary services.
• Provide support and assistance to patients in navigating the healthcare system and accessing resources.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Prior experience in a healthcare setting, preferably in patient care coordination or customer service role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in medical terminology and electronic health records (EHR) systems.

How We Work

Our commitment to excellence, compassion, and innovation sets us apart as a trusted partner in your healthcare journey.

We can answer all your burning questions now

Got questions? We've got answers! Here are some of the common queries we receive:

How do I schedule an appointment?

To schedule an appointment with us, you can call our office during business hours, or you can use our online appointment booking system available on our website. Simply select your preferred date and time, and our scheduling team will confirm your appointment.

Do you accept my insurance?

To schedule an appointment with us, you can call our office during business hours, or you can use our online appointment booking system available on our website. Simply select your preferred date and time, and our scheduling team will confirm your appointment.

Do you offer telemedicine appointments?

To schedule an appointment with us, you can call our office during business hours, or you can use our online appointment booking system available on our website. Simply select your preferred date and time, and our scheduling team will confirm your appointment.

What should I bring to my appointment?

To schedule an appointment with us, you can call our office during business hours, or you can use our online appointment booking system available on our website. Simply select your preferred date and time, and our scheduling team will confirm your appointment.

Can I request prescription refills online?

To schedule an appointment with us, you can call our office during business hours, or you can use our online appointment booking system available on our website. Simply select your preferred date and time, and our scheduling team will confirm your appointment.

What safety measures are in place for in-person appointments during COVID-19?

To schedule an appointment with us, you can call our office during business hours, or you can use our online appointment booking system available on our website. Simply select your preferred date and time, and our scheduling team will confirm your appointment.