Patient Care Coordinator

LRA Search; Greater London; Hybrid; GBP 28,000 - 60,000; Full time

Job summary

An established industry player is seeking a Patient Care Coordinator to join their premium private clinic on Harley Street. In this pivotal role, you will ensure a seamless and compassionate patient experience, acting as the main point of contact from the first enquiry through to post-treatment support. Your exceptional communication and organisational skills will be key in booking consultations, handling invoicing, and maintaining accurate records. This role offers hybrid working, a competitive salary, and comprehensive healthcare benefits, making it an exciting opportunity for those passionate about patient care.

Benefits

Private Healthcare

Dental Insurance

28 Days Annual Leave

Bank Holidays

Qualifications

• 2-3 years of experience in KPI driven roles.
• Excellent communication and organisational skills.

Responsibilities

• Guide patients through their journey from enquiry to post-treatment.
• Handle invoicing and maintain accurate records.

Skills

Communication Skills

Organisational Skills

Scheduling Experience

Calmness in Busy Settings

Education

Experience in KPI Driven Roles

Tools

Admin Systems

Job description

This range is provided by LRA Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from LRA Search

Patient Care Coordinator – Premium Private Clinic, Harley Street

Join a high-end medical team where your people skills make a real difference. As a Patient Care Coordinator, you’ll guide patients through their entire journey, from first enquiry to post-treatment support, ensuring every interaction is personal and professional.

What You’ll Do:

• Answer the telephone and respond to enquiries
• Book consultations and surgical appointments
• Be the main point of contact for patients
• Handle invoicing and maintain accurate records
• Support a smooth, compassionate patient experience

What You’ll Bring:

• At least 2-3 years of experience in KPI driven roles
• Excellent communication and organisational skills
• Experience with scheduling and admin systems
• A calm, confident approach in a busy setting

What’s on Offer:

• Hybrid working, based 2 days per week in the Harley Street Clinic
• A salary of £28,000 per annum + OTE of £50,000 - £60,000
• Private healthcare and dental
• 28 days annual leave + bank holidays

*** LRA Search is working as the recruitment agency for this role ***

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Administrative

• Industries

  Hospitals and Health Care

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