Patient Care Coordinator

LRA Search; London; Hybrid; GBP 28,000 - 60,000; Full time

Job summary

An established industry player is seeking a Patient Care Coordinator to join their premium private clinic on Harley Street. This role is pivotal in guiding patients through their entire journey, ensuring each interaction is personal and professional. With responsibilities ranging from handling enquiries to maintaining accurate records, you will play a key role in delivering a compassionate patient experience. The position offers hybrid working, a competitive salary with OTE potential, and generous benefits including private healthcare and annual leave. If you excel in communication and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Private healthcare

Dental insurance

28 days annual leave

Bank holidays

Qualifications

• 2-3 years of experience in KPI driven roles.
• Strong communication and organisational skills.

Responsibilities

• Answer telephone and respond to enquiries.
• Book consultations and surgical appointments.
• Main point of contact for patients.

Skills

KPI driven roles experience

Excellent communication skills

Organisational skills

Scheduling and admin systems

Calm and confident approach

Job description

Patient Care Coordinator – Premium Private Clinic, Harley Street

Join a high-end medical team where your people skills make a real difference. As a Patient Care Coordinator, you’ll guide patients through their entire journey, from first enquiry to post-treatment support, ensuring every interaction is personal and professional.

What You’ll Do:

• Answer the telephone and respond to enquiries
• Book consultations and surgical appointments
• Be the main point of contact for patients
• Handle invoicing and maintain accurate records
• Support a smooth, compassionate patient experience

What You’ll Bring:

• At least 2-3 years of experience in KPI driven roles
• Excellent communication and organisational skills
• Experience with scheduling and admin systems
• A calm, confident approach in a busy setting

What’s on Offer:

• Hybrid working, based 2 days per week in the Harley Street Clinic
• A salary of £28,000 per annum + OTE of £50,000 - £60,000
• Private healthcare and dental
• 28 days annual leave + bank holidays

*** LRA Search is working as the recruitment agency for this role ***