Patient-Centric Medical Practice Receptionist

NHS Jobs; Greater London; On-site; GBP 20,000 - 23,000; Full time

Job summary

NHS Jobs is seeking a diligent practice administration team member to support front and back reception, manage appointments, home visits, telephone consultations and patient records, with a strong focus on patient care and clear communication with clinicians.

The role covers scanning and processing NHS emails, cash handling and receipts, filing, and administrative support across EMIS, QOF recalls, and referrals, contributing to a well organised, compliant practice environment.

Responsibilities

• Duties include patient navigation, front and back reception, appointment management, home visits, telephone consultations, processing NHS emails, scanning and filing, cash handling, charging for private services, and maintaining patient records.
• Support EMIS-based tasks, QOF recalls, pathology result handling, appointment letters, and general office administration within the GP practice.

Job description

NHS Jobs is seeking a diligent practice administration team member to support front and back reception, manage appointments, home visits, telephone consultations and patient records, with a strong focus on patient care and clear communication with clinicians.

The role covers scanning and processing NHS emails, cash handling and receipts, filing, and administrative support across EMIS, QOF recalls, and referrals, contributing to a well organised, compliant practice environment.