Patient Care Concierge & Front Desk

Rectory Meadow Surgery; Amersham; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Flexible shifts

Job summary

Rectory Meadow Surgery in Amersham is looking for a friendly Patient Care Coordinator/Receptionist to greet patients and support the smooth running of the practice. The role is 28-29 hours per week with shifts Monday to Friday, including early mornings and some flexibility to cover holidays or sickness.

You will handle enquiries, appointments and admin tasks. You will work closely with GPs, nurses and the wider team, uphold patient confidentiality and provide high-quality care and excellent

Qualifications

• GCSE or equivalent in English and Maths.
• Disclosure and Barring Service (DBS) check required.
• Excellent communication and commitment to confidentiality.

Responsibilities

• Act as the first point of contact for patients with a friendly, professional service.
• Manage patient appointments and telephone enquiries efficiently.
• Coordinate patient care with GPs, nurses and the practice team.
• Handle patient records in accordance with GDPR and practice policies.
• Support navigation of practice services and assist patients as needed.

Skills

Reception skills

Communication

Organisation

Customer service

Education

GCSE English & Maths

Job description

Rectory Meadow Surgery in Amersham is looking for a friendly Patient Care Coordinator/Receptionist to greet patients and support the smooth running of the practice. The role is 28-29 hours per week with shifts Monday to Friday, including early mornings and some flexibility to cover holidays or sickness.

You will handle enquiries, appointments and admin tasks. You will work closely with GPs, nurses and the wider team, uphold patient confidentiality and provide high-quality care and excellent