Patient Care Receptionist & Admin (27h/wk)

Westrop Medical Practice; Swindon; On-site; GBP 12,000 - 17,000; Part time

Job summary

Westrop Medical Practice in Swindon is seeking an enthusiastic receptionist to join our busy front desk team. This role is 27 hours per week and involves daily face-to-face and telephone contact with patients, arranging appointments and following up on patient tasks.

You will perform front desk duties, handle a high volume of calls, provide back-office admin support, and assist in guiding patients to the most appropriate care. A caring, friendly and diplomatic manner is essential.

Qualifications

• Duties include reception work in a busy GP surgery, front desk, and handling high volume calls.
• Provide patients with prescriptions when they arrive to collect.
• Excellent communication and computer literacy are essential.

Responsibilities

• Face to face and telephone contact with patients
• Arranging appointments and follow-up tasks
• Back office admin and providing patients with prescriptions when they arrive to collect

Skills

Face-to-face communication

Telephone communication

Customer service

Communication skills

Computer literacy

Job description

Westrop Medical Practice in Swindon is seeking an enthusiastic receptionist to join our busy front desk team. This role is 27 hours per week and involves daily face-to-face and telephone contact with patients, arranging appointments and following up on patient tasks.

You will perform front desk duties, handle a high volume of calls, provide back-office admin support, and assist in guiding patients to the most appropriate care. A caring, friendly and diplomatic manner is essential.