Patient Advisor – Flexible Weekend Shifts & Training

Optical Express; Plymouth; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days leave

Free laser eye surgery

Free eye tests

Discounted eyewear

Family discount scheme

Training & development

Wellbeing support

Job summary

Optical Express in Plymouth is seeking a Patient Advisor to deliver a 5-star service while helping patients through their eye care journey. You will build relationships, perform diagnostic eye scans (training provided) and relay information to the optometrist to ensure a smooth journey.

Ideal candidates are driven, with excellent written and verbal communication, capable of working with and without supervision, and highly organised; weekend work flexibility is required, with a modern working

Responsibilities

• Building strong relationships with our patients
• Performing diagnostic eye scans (full training provided)
• Relaying patient information to the optometrist for a smooth journey
• Maintaining patient records with accurate information
• Arranging affordable finance options for patients
• Scheduling consultations and surgeries with our optometrists and surgeons
• Be driven with excellent written and verbal communication skills
• Be self-motivated to work with and without supervision
• Possess strong organisational skills
• Be commercially aware while delivering world-class service

Job description

Optical Express in Plymouth is seeking a Patient Advisor to deliver a 5-star service while helping patients through their eye care journey. You will build relationships, perform diagnostic eye scans (training provided) and relay information to the optometrist to ensure a smooth journey.

Ideal candidates are driven, with excellent written and verbal communication, capable of working with and without supervision, and highly organised; weekend work flexibility is required, with a modern working