Patient Administrator (Bank)

Circle Health Group; Lincoln; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Circle Health Group’s Lincoln Private Hospital seeks a Patient Administrator (Bank) to support the Administration department. The role is bank-based, covering evenings and weekends as required, and involves handling patient queries, bookings and mail.

Applicants should have Maths/English GCSE A–C, strong PC skills, and may benefit from prior private healthcare administration experience. The position offers flexible bank shifts within Circle Health Group’s network.

Qualifications

• Maths and English GCSE at grades A to C or equivalent Level 2
• Proficient in the use of a PC, including software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed for a professional and standard service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and apply appropriate measures for patients, visitors, staff and contractors.

Skills

PC proficiency

Private healthcare admin experience

Education

Maths and English GCSE A–C

Job description

Patient Administrator (Bank) Lincoln Private Hospital Bank Shifts Salary: £12.71 per hour

Lincoln Private Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Candidates must be available to work evenings and weekends.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

• Circle Health Group offers a competitive hourly rate.

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