Patient Administrator (Bank)

Circle Health Group; Bedford; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Bank shifts

Competitive hourly rate

Job summary

Circle Integrated Care – Bedford, part of Circle Health Group, is seeking a Patient Administrator on a bank basis to support the administration team. This is an “as and when required” role to cover busy periods and staff leave.

You will contribute to the smooth running of the patient administrative process, manage bookings and mail, respond to queries, and follow best practice processes to provide a professional service to patients and colleagues.

Qualifications

• GCSE Maths and English at grade A–C or equivalent.
• Proficient with a PC and standard office software.
• Previous administration experience in private healthcare is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a professional and standard service to patients, visitors, consultants and staff.
• Manage all incoming and outgoing mail and approve bookings received via the system and email.

Skills

Maths GCSE A-C

English GCSE A-C

PC proficiency

Education

GCSE Maths or equivalent

GCSE English or equivalent

Tools

MS Office

Job description

Patient Administrator (Bank)
Circle Integrated Care - Bedford
Bank Shifts
Salary: Up to £15.35 per hour (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients and relatives and  visitors and hospital staff Ionde th you..
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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.