Patient Administrator (Bank)

Circle Health; Huddersfield; Sur place; GBP 14 000 - 19 000; Temps partiel

Résumé du poste

Circle Health, Huddersfield Private Hospital, is seeking a Patient Administrator to join the Administration department on a bank basis. The role supports staffing during busy periods and covers annual leave, ensuring smooth patient journeys and efficient service.

You will handle bookings, mail, queries, and basic health and safety duties, with GCSEs required and good PC skills. This role offers exposure to private healthcare within Circle Health Group's nationwide network.

Qualifications

• Maths and English GCSEs at grades A–C or equivalent functional skills Level 2.
• Experience in private healthcare admin advantageous.
• Proficient PC skills and standard software usage.

Responsabilités

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Handle patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and apply safety measures for patients, staff and visitors.
• Complete mandatory training as required.

Connaissances

Data entry

Customer service

Microsoft Office

Booking systems

Communication

Formation

GCSE Maths/English

Outils

Booking system

Email handling

Health & Safety knowledge

Description du poste

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a bank role working on an \"as and when required\" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.


• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.


• Ensure All patient queries are dealt with efficiently and professionally.


• To manage all incoming and outgoing mail.


• Approve electronic bookings received via the relevant system and update any booking received via email.


• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.


• You comply with all relevant mandatory training.
  

  Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence



• Proficient in the use of a PC, including the use of software and systems


• Basic financial awareness


• Previous administration experience in a private healthcare environment would be beneficial.
  

  Huddersfield Private Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

  
  

  Circle Health Group offers a competitive hourly rate.

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