Patient Administrator (Bank)

Circle Health Group; England; À distance; GBP 14 000 - 21 000; Temps partiel

Résumé du poste

Chelsfield Park Hospital in Kent is seeking a Patient Administrator (Bank) to join the Administration department. This is an on-demand bank role used to supplement staffing during busy periods and for leave coverage.

Role involves processing patient data, scheduling, mail handling and ensuring compliant, efficient administration across the patient journey. Prior private healthcare admin experience is beneficial.

Qualifications

• GCSE Maths and English at grades A-C or equivalent.
• Proficient in using a PC and standard software/systems.

Responsabilités

• Contribute to smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a professional service to patients, visitors, consultants and staff.
• Address patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and take appropriate measures for patients, visitors, staff and contractors.
• Comply with mandatory training requirements.

Connaissances

Maths GCSE A-C

English GCSE A-C

Proficient PC/IT skills

Description du poste

Patient Administrator (Bank)
Chelsfield Park Hospital
Bank Shifts
Salary: £12.71 per hour

Chelsfield Park Hospital in Kent is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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