Patient Administrator (Bank)

Circle Health Group; Canterbury; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly rate

Job summary

Chaucer Hospital in Canterbury, part of Circle Health Group, is seeking a Patient Administrator (Bank) to join the Administration department. This bank role involves covering busy periods and annual leave through an 'as and when required' arrangement.

Responsibilities include managing patient administration, mail handling, booking approvals, and maintaining Health and Safety compliance while ensuring a high standard of service to patients, visitors, consultants and staff.

Qualifications

• Maths and English GCSE at grades A-C or equivalent.
• Proficient in the use of a PC and standard software/systems.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Support the smooth running of the patient administrative process across the patient journey.
• Follow Circle Health Group best practice process maps to provide a professional, standard service.
• Respond to patient queries promptly and professionally.

Skills

Administrative tasks

PC literacy

GCSE English

GCSE Maths

Education

Maths & English GCSEs

Job description

Patient Administrator (Bank)
Chaucer Hospital
Bank Shifts
Salary: Up to £12.71 per hour (depending on level of experience, training and qualification)

Chaucer Hospital in Canterbury is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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