Patient Administrator (Bank) - Circle Health Group

Circle Health Group; Milton Keynes; On-site; GBP 14,240 - 20,282; Part time

Job summary

A healthcare organization is looking for a Patient Administrator (Bank) in Milton Keynes. This role requires providing administrative support during busy periods and covering staff during absences. The successful candidate will handle patient queries, manage mail, and maintain best-practice processes. Requirements include GCSEs in Maths and English, proficiency in PC use, and ideally previous experience in healthcare administration. The position offers a competitive hourly rate.

Qualifications

• A minimum of GCSE in Maths and English or equivalent functional skills Level 2.
• Previous administration experience in a private healthcare environment is beneficial.
• Basic financial awareness is required.

Responsibilities

• Contribute to the smooth running of the patient administrative process.
• Ensure compliance with best-practice process maps.
• Manage all incoming and outgoing mail.

Skills

Proficient in PC use

Basic financial awareness

Efficient communication

Education

Maths and English GCSE at grades A to C or equivalent

Job description

Patient Administrator (Bank)

The Saxon Clinic, part of Circle Health Group, offers a bank role in its Administration department. The position is based in Milton Keynes and offers a salary of £12.53 per hour.

Overview

The role is a bank position working “as and when required”. The employee will supplement staffing levels during busy periods and provide cover for existing staff during annual leave or absence.

Duties of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best‑practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any bookings received via email.
• Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths and English GCSE at grades A to C or equivalent functional skills Level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

The company’s culture is based on purpose, principles and values.

To find out more about the Circle Health Group philosophy, visit the company website.