Patient Admin Specialist — Flexible Hours

Circle Health; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub and wellbeing

Industry leading training and career开发

Employee recognition programmes

Job summary

Circle Health Group is seeking a Patient Administrator to support the administration team and the patient journey. This full-time role (37.5 hours) involves handling bookings, mail, queries and general admin tasks with accuracy and courtesy.

You will follow best practice processes, maintain health and safety knowledge, and complete mandatory training. A GCSE in Maths and English (A-C) or equivalent, PC proficiency, and basic financial awareness are expected; private healthcare admin experience

Qualifications

• GCSE Maths and English (A-C) or equivalent functional skills level 2.
• Proficient in the use of a PC and standard software/systems.
• Basic financial awareness and careful handling of patient information.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed for a professional service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.

Skills

PC literacy

Financial awareness

Private healthcare admin experience

Education

GCSE Maths and English (A-C) or equivalent

Job description

Circle Health Group is seeking a Patient Administrator to support the administration team and the patient journey. This full-time role (37.5 hours) involves handling bookings, mail, queries and general admin tasks with accuracy and courtesy.

You will follow best practice processes, maintain health and safety knowledge, and complete mandatory training. A GCSE in Maths and English (A-C) or equivalent, PC proficiency, and basic financial awareness are expected; private healthcare admin experience