Bank Patient Administrator – Flexible Hospital Support

Circle Health Group; Reading; Hybrid; GBP 11,000 - 18,000; Part time

Job summary

Circle Reading Hospital is seeking a Patient Administrator on a bank basis to support the Patient Administration team. You will work “as and when required” to cover busy periods and staff absence.

Key duties include processing patient bookings, handling mail, and ensuring queries are handled professionally. Prior private healthcare admin experience is beneficial, and a PC is essential.

Qualifications

• GCSE Maths and English at grades A-C or equivalent.
• Proficient in using a PC and software/systems.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Deal with all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure related measures are applied.
• Complete mandatory training as required.

Skills

PC proficiency

Organisational skills

Education

Maths and English GCSE A-C or equivalent

Job description

Circle Reading Hospital is seeking a Patient Administrator on a bank basis to support the Patient Administration team. You will work “as and when required” to cover busy periods and staff absence.

Key duties include processing patient bookings, handling mail, and ensuring queries are handled professionally. Prior private healthcare admin experience is beneficial, and a PC is essential.