Patient Admin Coordinator: Scheduling & Care Support

Oxford University Hospitals NHS Foundation Trust; Swindon; On-site; GBP 21,000 - 25,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust in Swindon is seeking an administrative assistant to support the Patient Admin Coordinator. The role focuses on efficient patient administration, waiting list management, and ensuring high data quality to aid clinical teams.

You will handle telephone inquiries, arrange investigations, prepare clinic notes, and maintain case notes on the Patient Administration System (EPR).

Qualifications

• Previous admin experience required.
• Good computer literacy and typing skills.

Responsibilities

• Provide supporting role to the Patient Admin Coordinator to help ensure the efficient running of the service.
• Implement policies and procedures to maintain efficient department/office and filing systems to facilitate the smooth running of the administrative services.
• Support with the letter generation process to type letters as required.
• Receiving and taking relevant action on telephone calls from patients, General Practitioners etc., providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems.
• Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinician and filing/redirection of all investigation results as appropriate.
• Preparing the notes for clinics, including front sheets and referral letters .
• To maintain case note tracking on the Patient Administration System (EPR).

Skills

Previous admin experience

Computer skills

Job description

Oxford University Hospitals NHS Foundation Trust in Swindon is seeking an administrative assistant to support the Patient Admin Coordinator. The role focuses on efficient patient administration, waiting list management, and ensuring high data quality to aid clinical teams.

You will handle telephone inquiries, arrange investigations, prepare clinic notes, and maintain case notes on the Patient Administration System (EPR).