Patient Pathway Administrator: Streamline Care & Clinic Ops

Oxford University Hospitals NHS Foundation Trust; Cherwell District; On-site; GBP 21,000 - 26,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust in Oxford is seeking an Assistant Patient Pathway Administrator to support clinical and administrative teams with appointment booking, patient records, and clinic preparation.

You will help maintain accurate data in electronic systems, support RTT tracking, manage patient enquiries, and provide cover during peaks, contributing to efficient patient flow and a positive patient experience.

Responsibilities

• Support day-to-day administrative functions across patient pathways, ensuring a smooth and efficient service
• Assist with booking follow-up appointments and maintaining accurate RTT status
• Prepare clinic notes, collect and track patient records using EPR systems
• Manage patient correspondence, including filing, post distribution, and document handling
• Respond to patient, staff, and stakeholder enquiries in a professional and timely manner
• Support Patient Pathway Administrators and provide cover during periods of absence or increased demand
• Ensure accurate data entry and maintain high standards of data quality and confidentiality
• Assist with clinic processes, including checking patients in/out and capturing activity data

Job description

Oxford University Hospitals NHS Foundation Trust in Oxford is seeking an Assistant Patient Pathway Administrator to support clinical and administrative teams with appointment booking, patient records, and clinic preparation.

You will help maintain accurate data in electronic systems, support RTT tracking, manage patient enquiries, and provide cover during peaks, contributing to efficient patient flow and a positive patient experience.