Patient Admin Coordinator (Bank) – Flexible Shifts

Circle Health Group Limited (Weekly Payroll); Canterbury; On-site; GBP 11,000 - 17,000; Full time

Job summary

Circle Health Group's Chaucer Hospital in Canterbury is hiring a Patient Administrator for bank shifts on a as-and-when-required basis to support busy periods and leave coverage. In this role you will help run the patient administrative process, handle queries, manage mail and bookings, and follow Circle Health Group best-practice processes to deliver a professional, safe service.

The position offers flexible hours, on-site work, and growth opportunities within the UK’s leading private

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

PC literacy

Administration experience

Financial awareness

Education

GCSE Maths & English A-C or equivalent

Job description

Circle Health Group's Chaucer Hospital in Canterbury is hiring a Patient Administrator for bank shifts on a as-and-when-required basis to support busy periods and leave coverage. In this role you will help run the patient administrative process, handle queries, manage mail and bookings, and follow Circle Health Group best-practice processes to deliver a professional, safe service.

The position offers flexible hours, on-site work, and growth opportunities within the UK’s leading private