Patient Administrator (Bank)

Circle Health Group Limited (Weekly Payroll); Canterbury; On-site; GBP 11,000 - 17,000; Full time

Job summary

Circle Health Group's Chaucer Hospital in Canterbury is hiring a Patient Administrator for bank shifts on a as-and-when-required basis to support busy periods and leave coverage. In this role you will help run the patient administrative process, handle queries, manage mail and bookings, and follow Circle Health Group best-practice processes to deliver a professional, safe service.

The position offers flexible hours, on-site work, and growth opportunities within the UK’s leading private

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

PC literacy

Administration experience

Financial awareness

Education

GCSE Maths & English A-C or equivalent

Job description

Patient Administrator (Bank) Chaucer Hospital Bank Shifts Salary: Up to £12.71 per hour (depending on level of experience, training and qualification)

Chaucer Hospital in Canterbury is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

Company Culture & Philosophy:

Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

At Circle Health Group, we believe healthcare should be personal, accessible and outstanding.

As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world-class consultants, cutting edge facilities, and care without the wait.

Your health, your choice – we make it happen.

We’re also passionate about out people. With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive.

Together, we’re shaping the future of healthcare