Patient Access & Scheduling Specialist

NHS; Staines-upon-Thames; On-site; GBP 29,000; Full time

Job summary

A healthcare organization in the UK is seeking an enthusiastic individual to join the Patient Access Team as a receptionist. The role involves providing high-quality reception services at Kingston and Richmond Hospital Outpatients clinics, managing patient appointment scheduling and supporting administrative duties. Candidates should possess excellent communication and organizational skills, with relevant qualifications such as NVQ Level 2 in Business Administration or equivalent experience. The position offers a full-time contract for 6 months at a competitive salary of £28,166 per annum.

Benefits

On-site staff nursery

Employee assistance programme

Wellbeing resources

Qualifications

• Experience of working within a multi-disciplinary team is desirable.
• Knowledge of patient pathways is essential.

Responsibilities

• Provide high-quality reception service for patients.
• Record patient attendance details accurately.
• Manage scheduling of follow up appointments.

Skills

Excellent communication skills

Organizational skills

Experience with healthcare administrative systems

Knowledge of Microsoft Office

Education

NVQ Level 2 in Business Administration/Customer Care or equivalent experience

GCSE or equivalent

Job description

A healthcare organization in the UK is seeking an enthusiastic individual to join the Patient Access Team as a receptionist. The role involves providing high-quality reception services at Kingston and Richmond Hospital Outpatients clinics, managing patient appointment scheduling and supporting administrative duties. Candidates should possess excellent communication and organizational skills, with relevant qualifications such as NVQ Level 2 in Business Administration or equivalent experience. The position offers a full-time contract for 6 months at a competitive salary of £28,166 per annum.