Patient Access & Referrals Coordinator

Epsom Sthelier; Epsom; On-site; GBP 27,000 - 29,000; Full time

Job summary

Surrey Downs Health & Care is recruiting a full-time Patient Service Administrator to provide high-quality administrative support across Community services in Epsom. You will input patient referrals into the electronic record, liaise with clinicians and referrers, manage appointments, and cover clinic receptions as needed.

The role operates on a 37.5-hour week on a rota across 7 days, 8am–8pm. You will be part of a large, friendly admin team dedicated to delivering accurate data, responsive

Qualifications

• GCSE grade C or above in English and Maths, or equivalent.

Responsibilities

• Deliver an efficient admin service across Community services.
• Input referrals into the electronic patient record.
• Liaise with GPs regarding patient referrals, verbally and in writing.
• Allocate referrals within services and manage appointment bookings.
• Provide reception/helpline support and assist clinicians with workload coordination.

Skills

Communication skills

Customer service

Prioritisation

Teamwork

Decision making

Education

GCSE English & Maths

Job description

Surrey Downs Health & Care is recruiting a full-time Patient Service Administrator to provide high-quality administrative support across Community services in Epsom. You will input patient referrals into the electronic record, liaise with clinicians and referrers, manage appointments, and cover clinic receptions as needed.

The role operates on a 37.5-hour week on a rota across 7 days, 8am–8pm. You will be part of a large, friendly admin team dedicated to delivering accurate data, responsive