Referral Services Coordinator – Patient Access

Surrey Downs Health & Care; Ewell; On-site; GBP 21,000 - 26,000; Full time

Job summary

Surrey Downs Health and Care is seeking a full time Patient Service Administrator to provide high quality administrative support across Community referrals. You will liaise with clinicians, clients, referrers and staff within a large multidisciplinary team, handling referrals into the service via electronic systems, phone, website, text and email.

The role covers reception duties, appointment management, data entry and ensuring patient data accuracy, with rota-based shifts across our service

Qualifications

• Experience in handling referrals and inputting data into electronic records.
• Good communication with clinicians, patients and referrers.
• Proficient in MS Office and data management.
• Ability to work on a rota and cover reception duties.

Responsibilities

• Process patient referrals and input data into the electronic patient record.
• Provide reception and helpline support as required.
• Coordinate appointments and confirm bookings in writing.
• Maintain accurate patient data and handle correspondence.

Skills

Communication skills

Organisational skills

Teamwork

MS Office

Job description

Surrey Downs Health and Care is seeking a full time Patient Service Administrator to provide high quality administrative support across Community referrals. You will liaise with clinicians, clients, referrers and staff within a large multidisciplinary team, handling referrals into the service via electronic systems, phone, website, text and email.

The role covers reception duties, appointment management, data entry and ensuring patient data accuracy, with rota-based shifts across our service