Patient Referrals & Administration Coordinator

NHS Jobs; Epsom; On-site; GBP 21,000 - 26,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust is seeking an administrative professional to support the Adult Referral Centre. The role focuses on handling patient referrals, updating electronic records, and coordinating appointment bookings with clinicians.

Responsibilities include liaising with GPs, ensuring data accuracy, and maintaining service schedules while providing clear, courteous communication to referrers and patients.

Qualifications

• Administrative duties and clerical support within a medical administration context.
• Effective communication with clinical colleagues and referrers.
• Accurate data entry and maintenance of patient records.

Responsibilities

• Take receipt of patient referrals and input into the electronic patient record.
• Liaise with GPs regarding patient referrals both verbally and in writing.
• Allocate patient referrals within services and manage appointment bookings on the electronic record system.
• Maintain integrity of patient data, create and update records, and provide written appointment confirmations.

Tools

MS Office

Job description

Epsom and St Helier University Hospitals NHS Trust is seeking an administrative professional to support the Adult Referral Centre. The role focuses on handling patient referrals, updating electronic records, and coordinating appointment bookings with clinicians.

Responsibilities include liaising with GPs, ensuring data accuracy, and maintaining service schedules while providing clear, courteous communication to referrers and patients.