Patient Access & Experience Advisor

Operose Health Ltd; Highweek; On-site; GBP 23,000 - 28,000; Full time

Job summary

Operose Health Ltd is seeking a Patient Services Advisor at Cricketfield Surgery, Newton Abbot. The role is 37.5 hours per week, with a salary up to £25,838 depending on experience. You will manage enquiries, calls and patient information, and help ensure a secure, welcoming environment for patients.

The ideal candidate has reception or customer care experience and basic PC skills. NHS experience is helpful but not mandatory, and the role requires working across sites within the local network.

Qualifications

• Experience in reception or customer care is essential.
• NHS experience is helpful but not mandatory.
• Basic PC skills are required to perform daily tasks.

Responsibilities

• Handle enquiries, phone calls and patient information with professionalism.
• Support the safe opening and closing of the premises.
• Collaborate with colleagues to ensure high-quality patient services.

Skills

Reception experience

Customer care

Education

Basic PC skills

Tools

Basic PC skills

Job description

Operose Health Ltd is seeking a Patient Services Advisor at Cricketfield Surgery, Newton Abbot. The role is 37.5 hours per week, with a salary up to £25,838 depending on experience. You will manage enquiries, calls and patient information, and help ensure a secure, welcoming environment for patients.

The ideal candidate has reception or customer care experience and basic PC skills. NHS experience is helpful but not mandatory, and the role requires working across sites within the local network.