Patient Access Coordinator (Part-Time NHS)

Chelwest; Greater London; On-site; GBP 31,000 - 32,000; Part time

Job summary

Chelwest is seeking a Patient Administrator for a part-time, job-share post at West Middlesex Hospital in Isleworth. The role: provide patient-focused admin support in a busy Trust, cover in one of several departments, and ensure excellent service to patients with empathy and efficiency.

Working Thursdays and Fridays, 8am–4pm, the appointment is 15 hours per week with a pro-rata salary of £30,630–£32,346 per year (HBSA included). The posting closes 18 November 2026.

Qualifications

• Experience in an administrative capacity.
• Proven ability to handle complex telephone calls.
• Professional attitude under pressure and in a busy environment.

Responsibilities

• Provide a customer-focused service dealing with patients or visitors.
• Support high-quality healthcare service delivery.
• Handle confidential queries and refer clinical questions appropriately.

Skills

Administrative capacity

Complex telephone calls

Teamwork

Communication skills

NHS processes

Cerner workflows

Windows-based systems

Education

GCSE English and Maths

A-level English and Maths

Tools

Windows OS

Job description

Chelwest is seeking a Patient Administrator for a part-time, job-share post at West Middlesex Hospital in Isleworth. The role: provide patient-focused admin support in a busy Trust, cover in one of several departments, and ensure excellent service to patients with empathy and efficiency.

Working Thursdays and Fridays, 8am–4pm, the appointment is 15 hours per week with a pro-rata salary of £30,630–£32,346 per year (HBSA included). The posting closes 18 November 2026.