Patient Access & Admin Coordinator

Allscreens Nationwide Ltd; Torquay; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

27 days annual leave pro rata

Car benefit scheme (electric vehicles)

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health in Southover Medical Practice is seeking a Receptionist/Administrator to support front-desk duties, manage appointments, signpost patients and maintain confidentiality. The role is part-time, 30 hours per week, with a salary up to £24,960 pro rata, depending on experience.

You will have NHS exposure preferred but not essential, strong communication and basic IT skills (Word, Excel, email). On-site role with benefits that include generous annual leave and access to staff wellbeing

Qualifications

• Reception or customer care experience is essential.
• Excellent spoken and written communication.
• Basic PC skills including Word, Excel and email.
• Ability to follow processes and maintain data confidentiality.
• NHS experience welcome but not essential.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Receptionist experience

Customer care

Word

Excel

Email

Data security

Tools

Word

Excel

Email

Job description

Operose Health in Southover Medical Practice is seeking a Receptionist/Administrator to support front-desk duties, manage appointments, signpost patients and maintain confidentiality. The role is part-time, 30 hours per week, with a salary up to £24,960 pro rata, depending on experience.

You will have NHS exposure preferred but not essential, strong communication and basic IT skills (Word, Excel, email). On-site role with benefits that include generous annual leave and access to staff wellbeing