Patient Experience Front Desk & Admin Specialist

Allscreens Nationwide Ltd; Ilford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Car benefit scheme commonly for EVs

Cycle to work scheme

Travel season ticket loans

Discount cards

Wellbeing resources including yoga

Job summary

Operose Health in Ilford is seeking a Receptionist to join our primary care team. You will greet patients, manage appointments, and signpost to our range of services while maintaining patient records and confidentiality.

You should have reception or customer care experience, good communication, and basic PC skills (Word, Excel, email). NHS experience is welcome but not required. This is a 28-hour per week role with salary £25,838 per year.

Qualifications

• Reception or customer care experience is essential.
• Excellent spoken and written communication is required.
• Basic PC skills: Word, Excel and email.

Responsibilities

• Responding to patient queries and liaising with the primary care team.
• Managing appointment requests and signposting patients to services.
• Maintaining patient records and confidentiality; emailing, scanning and coding clinical correspondence.

Skills

Reception experience

Customer care

Word

Excel

Email

Microsoft Office

Tools

Microsoft Office

Job description

Operose Health in Ilford is seeking a Receptionist to join our primary care team. You will greet patients, manage appointments, and signpost to our range of services while maintaining patient records and confidentiality.

You should have reception or customer care experience, good communication, and basic PC skills (Word, Excel, email). NHS experience is welcome but not required. This is a 28-hour per week role with salary £25,838 per year.