Primary Care Receptionist & Admin (12-Month FTC)

HCRG Care Group; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual leave 27 days + bank holidays

Learning management system & formative

Cycle to work scheme

Travel season ticket loans

Discount cards

Wellbeing app

Job summary

Operose Health is seeking a Receptionist/Administrator at The Lister Practice to cover a fixed-term contract for 12 months. The position is full-time, 37.5 hours per week, with a salary up to £25,838.00.

You will handle patient queries, manage appointments, and maintain confidential records, using Word and Excel. NHS experience is welcome but not essential, with a supportive team and a range of employee benefits.

Qualifications

• Reception or customer care experience essential.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous NHS experience welcome but not essential.

Responsibilities

• Respond to patient queries and liaise with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception or customer care experience

Excellent communication

Data security awareness

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Receptionist/Administrator at The Lister Practice to cover a fixed-term contract for 12 months. The position is full-time, 37.5 hours per week, with a salary up to £25,838.00.

You will handle patient queries, manage appointments, and maintain confidential records, using Word and Excel. NHS experience is welcome but not essential, with a supportive team and a range of employee benefits.