Central Team Admin: Primary Care Support & Access

Operose Health; England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Cycle to work

Travel loans

Discount cards

Wellbeing app

Learning system access

Job summary

Operose Health is seeking a Central Team Administrator in England to support patient access and primary care delivery. You will handle enquiries, coordinate appointments, and contribute to a smooth patient journey.

The role requires good communication, basic Word/Excel skills, and a careful approach to data confidentiality. You’ll work within NHS-aligned processes and benefit from a comprehensive package including generous annual leave and wellbeing resources.

Qualifications

• Reception or customer care experience is essential and good communication skills (spoken and written).
• Basic PC skills including Word, Excel and email.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team while managing appointment requests and signposting patients to services, while maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception experience

Communication

PC skills

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Central Team Administrator in England to support patient access and primary care delivery. You will handle enquiries, coordinate appointments, and contribute to a smooth patient journey.

The role requires good communication, basic Word/Excel skills, and a careful approach to data confidentiality. You’ll work within NHS-aligned processes and benefit from a comprehensive package including generous annual leave and wellbeing resources.