Primary Care Receptionist & Admin (30h/wk)

HCRG Care Group; Torquay; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Annual leave 27 days + bank holidays

Cycle to work

Travel season ticket loans

Discount cards

Wellbeing services

Job summary

Operose Health is recruiting a Receptionist/Administrator to join Southover Medical Practice in Torquay. This role features 30 hours per week with a pro rata salary up to £24,960 depending on experience.

You will handle patient queries, appointments, and maintain confidential records within a busy primary care environment. We seek friendly communicators with basic PC skills (Word, Excel, email) who can work within NHS processes and protect data security.

Qualifications

• Reception or customer care experience is essential.
• Basic PC skills including Word, Excel and email.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team; managing appointment requests, signposting services, and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception or customer care experience

Tools

Word

Excel

Email

Job description

Operose Health is recruiting a Receptionist/Administrator to join Southover Medical Practice in Torquay. This role features 30 hours per week with a pro rata salary up to £24,960 depending on experience.

You will handle patient queries, appointments, and maintain confidential records within a busy primary care environment. We seek friendly communicators with basic PC skills (Word, Excel, email) who can work within NHS processes and protect data security.