Pathway Navigator - Skin Cancer

VerseOne Group; Chelmsford; On-site; GBP 28,000 - 31,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Skin Cancer Pathway Navigator to support the dermatology cancer pathway from referral through to diagnosis or discharge. You will coordinate administrative processes around the patient, ensuring timely and compassionate progression with a strong emphasis on patient experience.

The role requires excellent organisational and problem-solving skills, accuracy and the ability to work across multidisciplinary teams.

Qualifications

• Significant administrative experience in a healthcare setting.
• Strong organisational and problem-solving abilities.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Facilitate smooth running of the skin cancer patient journey through coordinated admin processes.
• Support the Management Team, CNS and Skin Cancer Team under supervision.
• Liaise with clinical and booking teams to manage checkpoints in the patient journey.
• Track and escalate patients referred on the cancer pathway in line with wait time guidance.
• Be adaptable and willing to work flexibly as the service develops.
• Provide a caring, empathetic approach and support across multiple sites.

Skills

Administrative experience

Organisational skills

Problem-solving

Attention to detail

Education

GCSE English and Maths (grade C or above)

Tools

Hospital administration systems

Job description

Mid and South Essex NHS Foundation Trust

Pathway Navigator - Skin Cancer

The closing date is 21 October 2026

An exciting opportunity has arisen for a motivated and dynamic individual to join our Dermatology Cancer Team as a Skin Cancer Pathway Navigator.

This pivotal role is central to ensuring patients progress smoothly and in a timely manner through the skin cancer pathway, from referral through to diagnosis or discharge. You will play a key part in coordinating the patient journey, supporting excellent standards of care and ensuring pathways are managed efficiently and compassionately.

You will be joining a newly established team and will need to be flexible, adaptable and proactive, with the ability to work both collaboratively and independently. The role requires strong organisational and problem-solving skills, excellent attention to detail and a genuine commitment to providing high-quality patient care.

The ideal candidate will enjoy managing multiple tasks, liaising with multidisciplinary teams and supporting patients during what can be an anxious time. Experience within cancer services, knowledge of cancer waiting times guidance and familiarity with Somerset applications would be advantageous; however, this is not essential, as full training will be provided.

This is a rewarding opportunity to make a meaningful difference to patient experience within a supportive and evolving service.

Main duties of the job

Facilitate the smooth running of the skin cancer patient journey by ensuring that co-ordinated administrative processes revolve around the patient and their individual needs. The success of the cancer pathway relies on close team working and input into and tracking of the patient pathway.

Supporting the Management Team, the Skin Cancer Clinical Nurse Specialists (CNS) and wider Skin Cancer Team, working under the direct or indirect supervision of the Assistant Service Manager.

Liaising with the clinical and booking teams to manage the planned checkpoints throughout a patient's clinical journey and support the clinical team in ensuring the specialty is able to deliver safe and effective services.

As part of the wider, well established, Skin Cancer Team, facilitate streamlined administrative processes to ensure patients referred into the Trust on a cancer pathway are tracked, escalated and monitored in line with cancer wait time guidance.

Be adaptable and willing to work flexibly as the service progresses, contributing to service development and improvement.

Use a caring and empathetic approach and also have the ability to support the Service across various sites.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

Unfortunately, there is no Visa Sponsorship available for this role.

Qualifications

• GSCE or equivalent in English and Maths grade C or above

Knowledge & Experience

• Significant previous administrative experience within a healthcare setting
• Experience of applying hospital administration systems
• Previous experience of working with Cancer services within the NHS
• Up to date knowledge and understanding of National Cancer Targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£28,392 to £31,157 a yearPer Annum (Pro Rata for Part Time)