Cancer Navigator

University Hospitals Plymouth Nhs Trust; Plymouth; On-site; GBP 23,000 - 27,000; Full time

Job summary

University Hospitals Plymouth NHS Trust is seeking an experienced care coordinator to support patients on the suspected cancer pathways for colorectal services. This 12-month secondment offers a route to a permanent position and welcomes temporary workers who have already spent at least 3 months with the Trust.

The role focuses on providing a single point of access for 2ww referrals, supporting cancer pathways and coordinating assessments to fast-track patients into the correct clinics.

Qualifications

• Demonstrable health experience at AfC Band 3 or equivalent.
• Proven knowledge of cancer pathways.
• Demonstrable experience of multi-professional working.
• GCSE English Language and Mathematics (Grades A-C) or equivalent or demonstrable experience.
• NVQ Level 3 in health or administration or equivalent demonstrable experience.

Responsibilities

• Coordinate care by providing a single point of access for patients referred on the suspected cancer pathways of Colorectal pathway.
• Track patients referred on the suspected cancer pathway to improve flow.
• Provide basic telephone advice prior to diagnostic appointments and refer on or sign-post to other sources of support.
• Coordinate the necessary assessments, appointments or investigations to fast track people into the most appropriate clinic.
• Demonstrate the ability to recognise and respond appropriately when faced with an unexpected issue.
• Escalate any delays within the diagnostic pathway.
• Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit.

Skills

Health experience

Cancer pathways knowledge

Multi-professional working

Education

GCSE English & Maths

NVQ Level 3 in health/admin

Job description

Job summary

To provide dedicated support for patients on the suspected cancer pathway for Colorectal surgery service line in line with national Cancer Waiting Time standards/ FDS.

12 months secondment with the possibility of becoming permanent.

Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.

Main duties of the job

• To coordinate care by providing a single point of access for patients referred on the 2ww pathway
• To ensure smooth transition along the prostate cancer pathway
• To provide support for the Colorectal consultants, the CNS team and cancer services

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.

The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment manager for this post who will put you into contact with the recruitment team.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date.

If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Job responsibilities

• Coordinate care by providing a single point of access for patients referred on the suspected cancer pathways of Colorectal pathway.
• Track patients referred on the suspected cancer pathway to improve flow.
• Provide basic telephone advice prior to diagnostic appointments and refer on or sign-post to other sources of support.
• Coordinate the necessary assessments, appointments or investigations to fast track people into the most appropriate clinic.
• Demonstrate the ability to recognise and respond appropriately when faced with an unexpected issue.
• Escalate any delays within the diagnostic pathway.
• Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit.

Person Specification

Knowledge & Experience

Essential

• Demonstrable health experience at AfC Band 3 or equivalent
• Proven knowledge of cancer pathways
• Demonstrable experience of multi-professional working

Desirable

• Demonstrable experience in coordinating a patient workload
• Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies

Qualifications

Essential

• GCSE English Language and Mathematics (Grades A-C) or equivalent or demonstrable experience
• Willing to undertake further learning and development courses
• NVQ Level 3 in health or administration Or equivalent demonstrable experience

Desirable

• Proven evidence of continued role development

Aptitude & Abilities

Essential

• IT and keyboard skills
• Able to use own initiative and work without supervision
• Effective organisation and time management skills

Desirable

• Proven ability to facilitate change within the work area

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: University Hospitals Plymouth NHS Trust

Address: Colorectal, Derriford Hospital, Plymouth, PL6 8DH, United Kingdom

Employer's website: https://www.plymouthhospitals.nhs.uk/

Employer contact details

For questions about the job, contact:

Deputy Directorate Manager
Kayleigh Thomas
[e-mail]
01752430227