Pathway Coordinator

The Clatterbridge Cancer Centre; Bebington; On-site; GBP 28,000 - 31,000; Part time

Job summary

The Clatterbridge Cancer Centre in Wirral Friars Care is seeking a Pathway Coordinator to support the ongoing development and delivery of the My Follow Up Plan. The post works with Cancer Support Workers and clinical colleagues to ensure coordinated follow-up care across tumour groups, helping reduce variation and improve patient experiences.

The role requires NHS administrative experience, strong organisational skills, and the ability to work across teams.

Qualifications

• GCSE English and Maths or equivalent.
• NVQ Level 4 in Business Administration, Management, Healthcare Administration or equivalent.
• ECDL or equivalent IT qualification/experience.
• Training in process mapping or pathway management.
• Advanced Microsoft Office skills.

Responsibilities

• Coordinate and develop My Follow Up Plan across tumour groups.
• Work with Cancer Support Workers to focus on patient-facing coordination, self-management and escalation.
• Establish consistent processes separating administrative pathway functions from Cancer Support Worker responsibilities.
• Support effective use of pathway resources as the service grows.
• Contribute to improved pathway oversight and a more consistent patient experience.

Skills

Coordinate across teams

Data tracking & reporting

Process improvement

Education

GCSE English & Maths

NVQ Level 4 in Business/Healthcare Admin

IT qualification (ECDL)

Tools

Meditech

Microsoft Office

Job description

Main area Administrative Services Grade NHS AfC: Band 4 Contract Fixed term: 23 months (Short term funding) Hours Part time - 30 hours per week Job ref 158-26-186-SECN

Site The Clatterbridge Cancer Centre - Wirral Town Bebington Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 11/09/2026 23:59

In cases where we receive a high volume of applications, we reserve the right to automatically close any vacancies prior to the specified closing date - all vacancies are capped at a sufficient number to progress to shortlisting stage; you are advised to submit your completed application form as early as possible.

We want our recruitment process to be fair, inclusive, and accessible for everyone. If you need support or a reasonable adjustment at any stage of the application or interview process, please contact our Recruitment Team - 0151 5565176 or [e-mail]. Adjustments may include alternative formats, extra time for assessments, communication support, accessible interview arrangements, interview questions prior to interview or other changes tailored to your needs.

Right to work: We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit https://www.gov.uk/skilled-worker-visa

We are pleased to introduce an exciting new Pathway Coordinator post to support the ongoing development and delivery of My Follow Up Plan. As the service continues to grow across tumour groups, this role will be key in establishing a consistent, sustainable and well-coordinated approach to remote follow-up pathways.

The successful candidate will work with Cancer Support Workers, administrative teams and clinical colleagues to ensure pathway resources are used effectively and in the best interests of the service and our patients. The role will support the coordination and development of My Follow Up Plan, helping to reduce variation across pathways and strengthen the way follow-up care is delivered.

This is an excellent opportunity for someone who enjoys working across teams, improving processes and supporting service development. The postholder will play an important part in helping to shape a clearer Trust-wide operating model, ensuring that administrative functions and Cancer Support Worker responsibilities are well defined, consistent as My Follow Up Plan expands.

Main duties of the job

• Support the coordination and development of My Follow Up Plan across tumour groups.
• Work alongside Cancer Support Workers to ensure they are able to focus on patient-facing coordination, self-management support, proactive monitoring and escalation.
• Help establish consistent processes that clearly separate administrative pathway functions from Cancer Support Worker responsibilities.
• Support the effective use of pathway resources as the service grows and develops.
• Contribute to improved pathway oversight, reduced duplication and a more consistent experience for patients and teams.

Working for our organisation

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man.

Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.

Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.

We are -

• Kind
• Empowered
• Responsible
• Inclusiv e

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Qualifications

• Good standard of education including GCSE English and Mathematics (or equivalent).
• equivalent). NVQ Level 4 in Business Administration, Management, Healthcare Administration or equivalent experience.
• ECDL or equivalent IT qualification/experience.
• Training in process mapping, quality improvement or pathway management.
• Advanced Microsoft Office skills.

Knowledge and Expertise

• Knowledge of NHS administrative processes and systems.
• Understanding of patient pathways and appointment management.
• Knowledge of Information Governance and Data Protection requirements
• Experience using Meditech, EPR or equivalent patient administration systems
• Understanding of data quality and accurate record management.
• Knowledge of cancer pathways and oncology terminology.
• Knowledge of clinic template management and associated administrative processes.

Experience

• Experience working within an NHS or healthcare environment.
• Experience coordinating administrative processes across multiple teams
• Experience maintaining action logs, trackers and reports.
• Experience working with electronic patient record systems.
• Experience managing competing priorities in a busy environment.
• Experience of clinic management and/or clinic template administration.
• Experience developing SOPs, guidance documents or process maps.
• Experience undertaking audits or data analysis.

If you are successfully shortlisted, you will be invited for an interview via email. Please ensure you regularly check your emails (including junk folders) following your application and let us know if you have any problems. If you would prefer for us to communicate with you in a different way, or need adjustments to the interview process, please contact the Recruitment Team on 0151 556 5176 or [e-mail] . All interviews will be undertaken in person unless extraordinary circumstances apply.

If you do not receive confirmation that you have been shortlisted for interview, please assume that you have not been shortlisted on this occasion. It is with regret that we are unable to provide feedback to all non-shortlisted candidates.

The cost of processing a new DBS application is met by the successful applicant. DBS costs are recovered via salary deduction following commencement in post - further details including cost are available from the Recruitment Team. It is a Trust recommendation that candidates requiring a DBS check subscribe to the DBS Update Service - further details are available here - https://www.gov.uk/dbs-update-service . Candidates who withdraw post-DBS submission will be invoiced for the full cost of the check including administration fee.

The Trust takes active responsibility for meeting national guidance and legal requirements in relation to our Safeguarding Policy, including local arrangements for the protection of adults at risk.

The Trust is committed to providing high standards of both patient and staff experience. To support us in doing this the Trust, in partnership with Trade Unions has developed and embedded key values and behaviours that all staff are required to demonstrate throughout their employment. The Trust's values and behaviours support the Trust Vision 'to provide the best cancer care to the people we serve' and our Mission 'to improve health and wellbeing through compassionate, safe and effective cancer care'.

We promote and support diversity in our workforce. The Trust have staff networks such as Ethnic Diversity Staff Network, LGBTQ+ Staff Network, Armed Forces Staff Network, MAPLE Staff Network & Menopause Support Group. The Trust does not tolerate discrimination, bullying or harassment and has firmed up processes for reporting this, including a dedicated Freedom To Speak Up (FTSU) Guardian.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.