Pathway Coordinator

The Methodist Church in Britain; Sunderland; On-site; GBP 25,000 - 30,000; Full time

Job summary

The Pathway Coordinator role within the Community Treatment Team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is a permanent full-time Band 4 administrative post. The post holder runs the administrative function for a busy service, supporting clinicians to meet targets and clinical standards on time, while monitoring performance and guiding the wider admin team.

On-site only, ideal for NHS staff seeking pathway coordination exposure.

Qualifications

• AOCR/RSA Level 3 in word/text processing or equivalent.
• General education to O-Level/GCSE or equivalent.
• Previous NHS administrative experience.

Responsibilities

• Support the clinical team to meet targets and clinical standards in a timely manner.
• Run the administrative function for the Community Treatment Team.
• Monitor performance data and performance targets.
• Ensure the service runs efficiently and processes are followed.
• Gather and input patient data onto RiO.
• Oversee and monitor the work of the administration team to a high standard.
• Work alongside the leadership team.
• Organise and minute meetings, including live typing.
• Use Microsoft Excel daily at intermediate level.

Skills

Excel (intermediate)

Minuting meetings

Verbal and written comms

Microsoft Office

Shorthand

Education

AOCR/RSA Level 3 in word/text processing

O-Level/GCSE or equivalent

Tools

RiO data entry

RiO system

RiO input

Job description

Pathway Coordinator post in the Community Treatment Team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, a permanent full-time Band 4 administrative role. The post holder runs the administrative function for a busy service, helping clinicians meet targets and clinical standards on time, monitoring performance and overseeing the wider administration team. It is on‑site only, with no remote working, and suits an existing NHS employee wanting to build pathway coordination skills. Fit depends on RiO experience, intermediate Excel and live minute‑taking.

What the job involves

• Support the clinical team to meet targets and clinical standards in a timely manner
• Run the administrative function for the Community Treatment Team
• Monitor performance data and performance targets
• Ensure the service runs efficiently and processes are followed
• Gather and input patient data onto RiO
• Oversee and monitor the work of the administration team to a high standard
• Work alongside the leadership team
• Organise and minute meetings, including live typing
• Use Microsoft Excel daily at intermediate level

Qualifications

• AOCR/RSA Level 3 in word/text processing or equivalent
• General education to O-Level/GCSE or equivalent

Experience

• Previous NHS administrative experience, including support to a large team
• Inputting and maintaining patient data on RiO or similar electronic record systems
• Data collection, analysis and performance monitoring
• Prioritising a fluctuating workload
• Developing and managing systems

Skills & knowledge

• Working knowledge of Microsoft applications including email, and intermediate-level Excel
• Knowledge of relevant clinical terminology
• Knowledge of NHS procedures and policies
• Good working knowledge of office procedures
• Excellent verbal and written communication

Other

• Good organisational and planning skills
• Note‑taking skills, including minuting meetings and live typing
• Proactive and innovative approach
• Able to meet the mobility requirements of the post

Nice to have

• Shorthand skills

What’s offered

• Training and development opportunities
• Full support from an experienced Administration Manager and service leads