Pathology Receptionist - Welcoming Front Desk & Admin Support

st georges nhs trust; Tooting; On-site; GBP 27,000 - 33,000; Full time

Job summary

St George's University Hospitals NHS Foundation Trust is seeking a Receptionist to provide a comprehensive reception service and act as the first point of contact for SWL Pathology employees and visitors.

You will greet and direct visitors, answer telephone enquiries, manage messages, and support the efficient operation of SWL Pathology, including handling mail, preparing letters and reports, and recording communications as required.

Responsibilities

• To act as a primary contact for SWL Pathology, portraying a positive image of SWL Pathology to all visitors.
• To carry out receptionist duties, greeting and directing visitors and arranging for collection from reception where necessary.
• To make SWL Pathology’s first point of contact a welcoming one.
• To contribute to the efficient and effective running of SWL Pathology.
• To answer telephone enquiries, take messages and ensure prompt delivery to the correct person.
• To help patients/members of the public, stakeholders and contractors access our services and find the right information/place.
• To deal with internal and external enquires to the department, including providing results where appropriate.
• To sort departmental mail and reports.
• To prepare and type letters, reports and other documents.
• To record communications with the department as required
• To maintain a record of results issued by telephone or email following a telephone enquiry.
• To implement quality control systems within the office.
• To photocopy and send emails as required.

Job description

St George's University Hospitals NHS Foundation Trust is seeking a Receptionist to provide a comprehensive reception service and act as the first point of contact for SWL Pathology employees and visitors.

You will greet and direct visitors, answer telephone enquiries, manage messages, and support the efficient operation of SWL Pathology, including handling mail, preparing letters and reports, and recording communications as required.