Pathology Reception & Admin Officer (NHS)

University Hospitals Coventry and Warwickshire NHS Trust; Coventry; On-site; GBP 14,000 - 17,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Telephonist / Admin Officer to join the Pathology Reception Team in Coventry. The role is a 12-month fixed-term contract for 30 hours per week, Tuesday to Friday, focusing on delivering a customer-focused service and managing the automated telephone system.

The post requires strong communication skills, experience in a clerical environment, and familiarity with NHS systems.

Qualifications

• GCSE Numeracy and Literacy qualifications or equivalent.

Responsibilities

• Operate and maintain the automated telephone service for the Pathology Department at UHCW.
• Transfer calls to relevant Departments and individuals with knowledge of locations.
• Meet and greet visitors and ensure entry/exit registration and safety compliance.

Skills

Verbal & written comms

MS Office

NHS systems

Education

GCSE Numeracy & Literacy

Tools

Outlook

Microsoft Teams

Word

Excel

PowerPoint

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Telephonist / Admin Officer to join the Pathology Reception Team in Coventry. The role is a 12-month fixed-term contract for 30 hours per week, Tuesday to Friday, focusing on delivering a customer-focused service and managing the automated telephone system.

The post requires strong communication skills, experience in a clerical environment, and familiarity with NHS systems.