Receptionist | St George's University Hospitals NHS Foundation Trust

st georges nhs trust; Tooting; On-site; GBP 27,000 - 33,000; Full time

Job summary

St George's University Hospitals NHS Foundation Trust is seeking a Receptionist to provide a comprehensive reception service and act as the first point of contact for SWL Pathology employees and visitors.

You will greet and direct visitors, answer telephone enquiries, manage messages, and support the efficient operation of SWL Pathology, including handling mail, preparing letters and reports, and recording communications as required.

Responsibilities

• To act as a primary contact for SWL Pathology, portraying a positive image of SWL Pathology to all visitors.
• To carry out receptionist duties, greeting and directing visitors and arranging for collection from reception where necessary.
• To make SWL Pathology’s first point of contact a welcoming one.
• To contribute to the efficient and effective running of SWL Pathology.
• To answer telephone enquiries, take messages and ensure prompt delivery to the correct person.
• To help patients/members of the public, stakeholders and contractors access our services and find the right information/place.
• To deal with internal and external enquires to the department, including providing results where appropriate.
• To sort departmental mail and reports.
• To prepare and type letters, reports and other documents.
• To record communications with the department as required
• To maintain a record of results issued by telephone or email following a telephone enquiry.
• To implement quality control systems within the office.
• To photocopy and send emails as required.

Job description

Receptionist | St George's University Hospitals NHS Foundation Trust

Company:

To be an efficient and flexible member of the SWL Pathology team providing consistently high quality and professional service to all users of the service. The specific aim of the Receptionist role is to provide a comprehensive reception service.

• 1. To act as a primary contact for SWL Pathology, portraying a positive image of SWL Pathology to all visitors.
• 2. To carry out receptionist duties, greeting and directing visitors and arranging for collection from reception where necessary.
• 3. To make SWL Pathology’s first point of contact a welcoming one.
• 4. To contribute to the efficient and effective running of SWL Pathology.
• To answer telephone enquiries, take messages and ensure prompt delivery to the correct person.
• To help patients/members of the public, stakeholders andcontractors access our services and find the right information/place.
• To deal with internal and external enquires to the department, including providing results whereappropriate.
• To sort departmental mail and reports.
• To prepareand typeletters, reports and other documents.
• To record communications with the department as required
• To maintainarecord of results issued by telephone or email following a telephone enquiry.
• To implement quality control systems within the office.
• To photocopy and send emailsas required.

South West London Pathology (SWLP) is an NHS partnership providing a highly dependable, clinically assured and cost effective diagnostic pathology service. SWLP is a pathology partnership between Croydon Health Services NHS Trust, Epsom and St Helier University Hospitals NHS Trust, Kingston Hospital NHS Foundation Trust and St George’s University Hospitals NHS Foundation Trust which provides a single, integrated pathology service for hospitals and GPs across South West London and beyond.

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements.

This advert closes on Monday 16 Nov 2026

£30,142 pa. pr Inclusive of HCAS (Outer)