Critical Care Ward Clerk & Patient Services Coordinator

st georges nhs trust; Greater London; Presencial; GBP 28 000 - 34 000; Tempo integral

Resumo da oferta

St George's University Hospitals NHS Foundation Trust is seeking a Critical Care Ward Clerk/Receptionist to provide a professional reception, clerical and administrative service for patients, visitors and nursing staff across our Critical Care units.

Responsibilities include acting as the first point of contact, supporting ward operations, ensuring medical records are orderly, coordinating admissions details, admitting non-elective patients to the iClip system and arranging patient transport as

Qualificações

• Initial point of contact for patients, visitors and callers.
• Efficient administrative support to nursing staff and ward operations.
• Strong keyboard and word processing skills for record handling.
• Proactive in coordinating admissions details and NHS/private patient info.
• Ability to manage post and transport bookings for discharged patients.

Responsabilidades

• Initial point of contact for patients, visitors and callers.
• Assist the unit staff with routine administrative tasks.
• Support Matron and clinical team in service development.
• Ensure medical records are organized and accessible.
• Coordinate admissions details for NHS and private patients.
• Admit non-elective patients onto the iClip system.
• Collect and distribute post.
• Book transport for discharged or transferred patients.
• Maintain strong keyboard and word processing skills.
• Support records handling in line with Trust policy.

Conhecimentos

Customer service

Administration

Records management

Word processing

Phone reception

Team support

Ferramentas

iClip system

Descrição da oferta de emprego

St George's University Hospitals NHS Foundation Trust is seeking a Critical Care Ward Clerk/Receptionist to provide a professional reception, clerical and administrative service for patients, visitors and nursing staff across our Critical Care units.

Responsibilities include acting as the first point of contact, supporting ward operations, ensuring medical records are orderly, coordinating admissions details, admitting non-elective patients to the iClip system and arranging patient transport as