NHS Clinical Admin & Secretarial Specialist

UHCW; Coventry; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a highly organised administrative professional to provide confidential, patient-centred clinical administration and secretarial support to Consultants and their teams. The role includes handling enquiries, coordinating appointments, and assisting with the Colorectal TWW Service.

Applicants should have an NHS administrative background, strong MS Office skills, and knowledge of relevant NHS systems.

Qualifications

• ECDL or equivalent is required.
• NVQ3 in Business Administration or Customer Care or equivalent.
• Key Skills level 2 in Literacy or equivalent.

Responsibilities

• Provide an administrative and secretarial service to the clinical team.
• Be the first point of contact for enquiries and liaise with others.
• Support management of clinics for Colorectal Consultants and registrars, including booking, rescheduling and cancelling appointments.
• Assist with the Colorectal TWW Service – finding rooms and building clinics.
• Manage dictation, quality check clinical correspondence, and ensure timely dispatch.

Skills

Verbal & written communication

Organisational skills

Decision making

Judgement & initiative

Education

ECDL or equivalent

NVQ3 in Business Administration or Customer Care or equivalent

Key Skills level 2 in Literacy or equivalent

Tools

Microsoft Office

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking a highly organised administrative professional to provide confidential, patient-centred clinical administration and secretarial support to Consultants and their teams. The role includes handling enquiries, coordinating appointments, and assisting with the Colorectal TWW Service.

Applicants should have an NHS administrative background, strong MS Office skills, and knowledge of relevant NHS systems.