Radiology Administration Assistant | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Rugby; On-site; GBP 14,000 - 19,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a part-time Radiology Administration Assistant to join the reception team. The role involves greeting patients, handling enquiries, and supporting with data input and appointment bookings within the Radiology Department.

The post requires strong communication skills, reliability, and proficiency with common IT applications. 22.5 hours per week, typically Monday, Tuesday and Thursday 08:00–17:00, with potential cover at

Qualifications

• Excellent communication skills for patients and staff.
• Proficiency with common computer applications and data input.
• Ability to register patients on RIS and use Trust IT systems.

Responsibilities

• Act as first point of contact for patients and visitors.
• Book in patients for appointments.
• Process referrals according to guidelines.
• Maintain comprehensive administrative service and support team.
• Utilise IT systems to collect and input patient data accurately.
• Maintain manual and electronic filing systems and databases.

Skills

Face-to-face communication

Telephone handling

Data entry accuracy

IT literacy

Tools

IPM

CRRS

Opera

CRIS

Ultra

Respond

IMPAC

Job description

Radiology Administration Assistant | University Hospitals Coventry and Warwickshire NHS Trust

We are looking to recruit a part-time receptionist to join our reception team within the Radiology Department.

The role will encompass dealing with patients, clinical and non-clinical staff by face to face and telephone; subsequently you will require excellent communications skills. A flexible approach to this role is essential to ensure the demands of the service are met.

As part of the team you will be registering patients onto the departments RIS system whereby accuracy is essential.

Working knowledge of all common computer applications including word is essential, as you will be required to carry out a wide range of transactions and associated data input. Specialist training will be given on 'in house' systems.

22.5 hours per week, Monday, Tuesday & Thursday between the hours of 0800 - 1700. Cover at the University Hospital Coventry & Warwickshire may be required in this role.

Please be advised that sponsorship is not eligible for this post.

Please be advised that interviews are proposed for 4th November 2026.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

1. Act as the first point of contact for patients and visitors dealing with routine enquiries and act as necessary liaising with others as appropriate.
2. Booking in patients for their appointments.
3. Processing of referrals in line with Departmental guidelines.
4. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
5. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include IPM, CRRS, Opera, CRIS, Ultra, Respond, IMPAC etc.
6. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archive.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Communicate with staff, patients and/or external organisations using appropriate methods.
• Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
• Prioritise daily tasks to achieve timescales set.
• Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards.
• Provide appropriate cover in the absence of other members of the team.
• Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement.
• Assist with training new team members in Trust operational systems and department procedures.

For further details of the role please see the attached job description.

This advert closes on Sunday 25 Oct 2026