Passenger Transport Services Coordinator

Government of The United Kingdom; Borstal; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

LGPS

Health & wellbeing

Salary sacrifice

Staff networks

Job summary

Government of The United Kingdom is seeking a Passenger Transport Support Officer to join the busy Passenger Transport Team. The role supports delivery of transport services for children, young people and vulnerable adults across the borough, coordinating with schools, parents and transport providers.

You will manage enquiries, maintain records and assist with home to school transport schemes, while monitoring performance and compliance.

Qualifications

• Experience in administrative, business support or customer service roles.
• Proficient in Microsoft Office applications.
• Ability to manage competing priorities with accuracy and attention to detail.
• Strong communication and organisational skills with problem-solving mindset.

Responsibilities

• Managing enquiries.
• Maintaining transport records and databases.
• Administering home to school transport schemes.
• Supporting transport operations and coordination of transport arrangements.
• Monitor service performance and maintain compliance records.

Skills

Communication skills

Organisational skills

Customer service

Tools

Microsoft Office

Job description

Government of The United Kingdom is seeking a Passenger Transport Support Officer to join the busy Passenger Transport Team. The role supports delivery of transport services for children, young people and vulnerable adults across the borough, coordinating with schools, parents and transport providers.

You will manage enquiries, maintain records and assist with home to school transport schemes, while monitoring performance and compliance.