Part-Time Passenger Assistant — School Transport Support

London Hire Ltd; Warminster; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Pension after 3 months

Holiday pay 12.07%

Year-round monthly pay

Job summary

London Hire Community Services is seeking a Passenger Assistant (16 hours per week) to support bus operations in Trowbridge. You will assist the driver, help passengers board and alight, including those with disabilities, and ensure passenger welfare during journeys.

The role requires a patient, team-oriented approach with strong communication skills and attention to detail. Ongoing training and a pension scheme are part of the package.

Qualifications

• Sound understanding of disabilities.
• Patient and level-headed attitude.
• Ability to work in a team or with minimal supervision and using own initiative.
• Excellent verbal and written communication.
• Great attention to detail and ability to complete records clearly and accurately.

Responsibilities

• Assist the driver to ensure safety and comfort of passengers.
• Assist passengers when embarking and disembarking, including those with disabilities.
• Monitor and supervise passengers during transit and welfare onboard.
• Assist with operation of passenger lift or equipment as required.
• Secure wheelchairs using appropriate equipment and belts.
• Ensure passengers in wheelchairs are properly secured.
• Communicate with passengers in a patient, informative manner.
• Report late running and incidents per depot processes.
• Keep the vehicle secure when in use.
• Use communication equipment correctly for safe service operation.

Skills

Disabilities understanding

Patient and level-headed

Teamwork

Verbal and written communication

Attention to detail

Job description

London Hire Community Services is seeking a Passenger Assistant (16 hours per week) to support bus operations in Trowbridge. You will assist the driver, help passengers board and alight, including those with disabilities, and ensure passenger welfare during journeys.

The role requires a patient, team-oriented approach with strong communication skills and attention to detail. Ongoing training and a pension scheme are part of the package.